Features

One AI Receptionist. Every Call Answered.

Every feature your business needs to answer calls, book appointments and capture leads, 24/7.

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AnswerAI portal
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AnswerAI portal

Solution

Answer Every Call, Book Every Appointment, and Capture Every Lead.

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AI Receptionist

Thanks for calling Harbour Plumbing, how can I help today?

Can someone look at a leaking hot water system tomorrow?

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Booking: hot water inspection

Tomorrow 9:30 am with Mark Address and photos requested

Booked automatically

Caller speaking…

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AI Receptionist

Thanks for calling Harbour Plumbing, how can I help today?

Can someone look at a leaking hot water system tomorrow?

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Booking: hot water inspection

Tomorrow 9:30 am with Mark Address and photos requested

Booked automatically

Caller speaking…

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AI Receptionist

Thanks for calling Harbour Plumbing, how can I help today?

Can someone look at a leaking hot water system tomorrow?

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Booking: hot water inspection

Tomorrow 9:30 am with Mark Address and photos requested

Booked automatically

Caller speaking…

Every Call Answered in Seconds

Your AI Receptionist greets callers naturally, answers questions from your own services, pricing and policies, and knows when a call should go to you.

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Call - In Progress

New Booking

Caller: Sarah, bathroom reno

Asked for a quote visit

Checked Thursday availability

Booked Thursday 10:00 am

Saved to contacts and calendar

Booking progress

0%

0%

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Call - In Progress

New Booking

Caller: Sarah, bathroom reno

Asked for a quote visit

Checked Thursday availability

Booked Thursday 10:00 am

Saved to contacts and calendar

Booking progress

0%

0%

Appointments Straight Into Your Calendar

Callers book against your real availability. Every appointment lands in your calendar the moment the call ends, with the caller's details attached.

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Today at Your Front Desk

32

Calls Answered

9

Appointments Booked

5

Callbacks Queued

Calls: last 12 hours

Bookings

14 calls

Enquiries

11 calls

Callbacks

7 calls

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Today at Your Front Desk

32

Calls Answered

9

Appointments Booked

5

Callbacks Queued

Calls: last 12 hours

Bookings

14 calls

Enquiries

11 calls

Callbacks

7 calls

Every Caller Becomes a Lead You Can See

Names, numbers and reasons for calling are logged automatically. Quotes, jobs, invoices and callbacks flow into your portal, ready to action.

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Works With the Tools You Already Use

Outlook calendar sync built in: appointments and callbacks land straight in your calendar. Train it about your business and it handles the rest.

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Campaign: July Follow-Ups

48

of 60 Called

9

Jobs Booked

12

Retries Queued

Campaign calls: this week

Answered

33 calls

Retry queued

12 calls

Do-not-call skipped

3 numbers

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Campaign: July Follow-Ups

48

of 60 Called

9

Jobs Booked

12

Retries Queued

Campaign calls: this week

Answered

33 calls

Retry queued

12 calls

Do-not-call skipped

3 numbers

Outbound Calls That Win Work Back

One-off calls, campaigns and callbacks: your AI Receptionist dials out from the portal, works through call lists with automatic retries, pacing and calling hours, and skips anyone on your do-not-call list.

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Call Flow

Can I book Friday? Trigger

Friday availability

Booked 2:30 pm

Your AnswerAI Portal

Live

32

Calls Answered

9

Appointments Booked

Calls: last 12 hours

Bookings

14 calls

Enquiries

11 calls

Callbacks

7 calls

Synced to your calendar

How It Works

From Sign-Up to Answering Your Calls in Three Simple Steps

Teach It Your Business

01

Add your services, hours, pricing, FAQs and policies in the portal. That knowledge becomes exactly what your AI Receptionist says on the phone.

Pick a Voice & Number

02

Choose a voice and a local number, or forward your existing line, set the transfer rules for the calls you want personally.

Test It, Then Go Live

03

Ring your AI Receptionist yourself, fine-tune the wording, then switch it on. Most businesses are live within the hour.

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Call Flow

Can I book Friday? Trigger

Friday availability

Booked 2:30 pm

Your AnswerAI Portal

Live

32

Calls Answered

9

Appointments Booked

Calls: last 12 hours

Bookings

14 calls

Enquiries

11 calls

Callbacks

7 calls

Synced to your calendar

How It Works

From Sign-Up to Answering Your Calls in Three Simple Steps

Teach It Your Business

01

Add your services, hours, pricing, FAQs and policies in the portal. That knowledge becomes exactly what your AI Receptionist says on the phone.

Pick a Voice & Number

02

Choose a voice and a local number, or forward your existing line, set the transfer rules for the calls you want personally.

Test It, Then Go Live

03

Ring your AI Receptionist yourself, fine-tune the wording, then switch it on. Most businesses are live within the hour.

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Call Flow

Can I book Friday? Trigger

Friday availability

Booked 2:30 pm

Your AnswerAI Portal

Live

32

Calls Answered

9

Appointments Booked

Calls: last 12 hours

Bookings

14 calls

Enquiries

11 calls

Callbacks

7 calls

Synced to your calendar

How It Works

From Sign-Up to Answering Your Calls in Three Simple Steps

Teach It Your Business

01

Add your services, hours, pricing, FAQs and policies in the portal. That knowledge becomes exactly what your AI Receptionist says on the phone.

Pick a Voice & Number

02

Choose a voice and a local number, or forward your existing line, set the transfer rules for the calls you want personally.

Test It, Then Go Live

03

Ring your AI Receptionist yourself, fine-tune the wording, then switch it on. Most businesses are live within the hour.

Will Callers Know They're Talking to an AI?

It sounds remarkably natural, and it never pretends otherwise if a caller asks. What callers notice most is that the phone actually gets answered: first ring, every time, in a warm voice.

What Happens When It Can't Answer Something?

It transfers the call to you or a nominated team member. If nobody can pick up, it takes a detailed message and queues a callback in your portal, so the enquiry is never lost.

Can I Keep My Existing Phone Number?

Yes. Forward your existing number to AnswerAI, or pick up a dedicated number from us. Either way, callers dial the number they already know.

How Long Does Setup Take?

Most businesses are answering calls within the hour: add your business details, pick a voice and a number, make a test call, and switch it on. No code, no consultants, no lock-in.

Can It Make Calls, Not Just Answer Them?

Yes. It makes outbound calls too: one-off calls from the portal, promised callbacks dialled at the agreed time, and campaigns that work through a call list with automatic retries, skipping your do-not-call list. Every call is logged with a transcript, recording and summary.

Is My Data Safe?

Yes, calls and data are encrypted, stored securely, and handled in line with the Australian Privacy Principles. Read our privacy policy for the full picture.

Will Callers Know They're Talking to an AI?

It sounds remarkably natural, and it never pretends otherwise if a caller asks. What callers notice most is that the phone actually gets answered: first ring, every time, in a warm voice.

What Happens When It Can't Answer Something?

It transfers the call to you or a nominated team member. If nobody can pick up, it takes a detailed message and queues a callback in your portal, so the enquiry is never lost.

Can I Keep My Existing Phone Number?

Yes. Forward your existing number to AnswerAI, or pick up a dedicated number from us. Either way, callers dial the number they already know.

How Long Does Setup Take?

Most businesses are answering calls within the hour: add your business details, pick a voice and a number, make a test call, and switch it on. No code, no consultants, no lock-in.

Can It Make Calls, Not Just Answer Them?

Yes. It makes outbound calls too: one-off calls from the portal, promised callbacks dialled at the agreed time, and campaigns that work through a call list with automatic retries, skipping your do-not-call list. Every call is logged with a transcript, recording and summary.

Is My Data Safe?

Yes, calls and data are encrypted, stored securely, and handled in line with the Australian Privacy Principles. Read our privacy policy for the full picture.

Will Callers Know They're Talking to an AI?

It sounds remarkably natural, and it never pretends otherwise if a caller asks. What callers notice most is that the phone actually gets answered: first ring, every time, in a warm voice.

What Happens When It Can't Answer Something?

It transfers the call to you or a nominated team member. If nobody can pick up, it takes a detailed message and queues a callback in your portal, so the enquiry is never lost.

Can I Keep My Existing Phone Number?

Yes. Forward your existing number to AnswerAI, or pick up a dedicated number from us. Either way, callers dial the number they already know.

How Long Does Setup Take?

Most businesses are answering calls within the hour: add your business details, pick a voice and a number, make a test call, and switch it on. No code, no consultants, no lock-in.

Can It Make Calls, Not Just Answer Them?

Yes. It makes outbound calls too: one-off calls from the portal, promised callbacks dialled at the agreed time, and campaigns that work through a call list with automatic retries, skipping your do-not-call list. Every call is logged with a transcript, recording and summary.

Is My Data Safe?

Yes, calls and data are encrypted, stored securely, and handled in line with the Australian Privacy Principles. Read our privacy policy for the full picture.